Frequently asked questions

What is the main purpose of giving away free products?

The main purpose is to collect valuable feedback based on buyers' real experiences. As long as you are willing to spend time testing our product and sharing your user experience and genuine needs, you can receive our product for free. Every piece of feedback you provide will be a crucial reference for product improvements, helping us optimize and refine our products to better meet market demands.

How can I participate in this event?

You can find the event entry on our website. Simply fill in your basic information and contact details on the event page and submit your application. We will review the applications, and once approved, we will arrange for the product to be shipped as soon as possible.

Do I need to pay any fees to participate in this free product giveaway?

No, there are absolutely no costs involved. We provide the product for free, and you do not need to bear any expenses. There are no hidden charges. We only ask that you thoroughly test the product and share your honest experience and needs.

How long do I have to complete the product testing and share my experience?

We hope that you can complete the testing within five days of receiving the product. After completing the test, please submit your feedback, including your experience, any issues you encountered, and suggestions for improvement, within another five days through the designated platform.

What should I do if I find any issues with the product during testing?

If you encounter any issues while testing the product, please contact our customer service team immediately. You can reach us via the phone number, online chat, or email provided on the event page. Our professional technical team will assist you with troubleshooting, arranging repairs, or replacing the product if necessary.

Are there any additional requirements or restrictions after participating in the event?

Other than completing the product test and sharing your experience as requested, there are no additional requirements or restrictions. We will not force you to purchase any products, nor will we share your personal information with third parties. You are free to express your honest opinions about the product, whether positive or negative, as your feedback will help us improve our products.